About cookies

What is a cookie?

A cookie is a text file the website stores on your computer. It can not cause any harm and it does not contain any virus. Cookies are used on a lot of websites to give you, the visitor, access to different functionalities. It is possible to use the information in a cookie to track how a visitors on a website navigates and what choices the visitor makes during the visit. According to the Electronic Communication Act, everyone visiting a website that uses cookies shall be informed that the website uses cookies and have access to information concerning what the purpose is of using cookies.

Cookies on Swedbank Pays websites

There are different kinds of cookies. Swedbank Pay uses so called session cookies, persistent cookies and tracking cookies on its websites (swedbankpay.se, swedbankpay.no, swedbankpay.dk, swedbankpay.fi, swedbankpay.com).

In what purpose are Swedbank Pay using cookies?

Swedbank Pay uses persistent cookies and session cookies in ways described below. The information in these cookies are only connected to your computer (using your ip-adress) and your visit to Swedbank Pay websites.

Swedbank Pay also uses third party cookies from trusted suppliers (More info below), one reason is too analyze usage to aid future product development.

Swedbank Pay also uses cookies to improve the user experience.

What kind of cookies does Swedbank Pay use?

Session cookies

Session cookies are stored temporarily on the computer’s memory when using a website. The session cookie is not stored after you close the browser.

Persistent cookies

Persistent cookies are stored for a longer pre-determined time on your computer (90 days). It is, amongst other things, used to recognize your computer and the choices you made from previous visits.

Cookies from third party

Tracking cookies gather statistics that are used to improve Swedbank Pays webpage and offer. We use Adobe Analytics as our web statistic tool. Adobe Analytics tracking cookies gather the following statistics.

  • Tracking cookies used to calculate the number of unique visitors on a website. This type of cookie expires after two years.
  • Tracking cookies that are used to show if Analytics is activated. This type of cookie expires when the browser is closed.
  • Tracking cookies that are used to determine if cookies is activated in the browser. This type of cookie expires when the browser is closed.

Persistent cookies saves a file for a pre-determined time on your computer (90 days). It is used, for example, to enable the website to recognize you and the choices you have made during a previous visit. Episerver persistent cookies gathers the following information.

  • Persistent cookies that are used to differentiate a browser from other browsers when a visitor uses the internet. If a user visits a Episerver website for the first time Episerver Forms automatically applies a randomized GUID to the visitors browser. GUID are stored in a cookie and when it expires Episerver Forms creates another one when the visitor returns. This type of cookie expires after 90 days.
  • Persistent cookies that are used to identify who is interacting with the application. Its created by combining the value of other persistent cookies from Episerver with the actual username, if the user is already logged in. This type of cookie expires after 90 days.
  • Persistent cookies that are used to keep track of what forms a user interacts with and if they are filled out correctly or not. This type of cookie expires after 90 days.

Consent for cookies on Swedbank Pays websites

According to the Electronic Communication Act everyone who visits a website shall receive information about cookies and why they are used. The visitors consent is required if cookies are not necessary to provide the service the visitors has required. Consent is given by accepting cookies in the browser.

Inactivate cookies

If you don’t consent to the use of cookies on the Swedbank Pays websites you can inactivate cookies in the browser settings. The browser also allows you to delete previously stored cookies. Observe that inactivating cookies can limit the functionality on some pages.

Cookies used on the website