About cookies

What is a cookie?

A cookie is a text file that a website saves on your computer. It cannot cause any harm nor does it contain viruses. Many websites use cookies to give visitors access to various functions. It is possible to use the information in cookies to track how visitors to a website navigate the website and the choices made by visitors during their visit to the website. In accordance with the Swedish Electronic Communications Act, anyone visiting a website with cookies must have access to information stating that the website contains cookies and the purpose for which cookies are used.

Cookies on Swedbank Pay websites

Swedbank Pay uses persistent cookies and session cookies as described below. The information in these cookies is only linked to your computer (via your IP address) and your visit to Swedbank Pay websites (swedbankpay.se, swedbankpay.no, swedbankpay.dk, swedbankpay.fi, swedbankpay.com).

What does Swedbank Pay use cookies for?

Swedbank Pay uses its own cookies and third-party cookies from trusted providers for, among other purposes, usage analysis that forms the basis for improving our website. We also use cookies to deliver certain functionality, such as customer service and chat functions.

What types of cookies does Swedbank Pay use?

Session cookies

Session cookies are stored temporarily in your computer’s memory while you are browsing a website. Session cookies are not stored permanently but disappear once you close the browser.

Persistent cookies

Persistent cookies save a file on your computer for a predetermined period (up to two years). They are used, for example, to enable the website to recognise you and your chosen preferences.

Third-party cookies

Cookies collect data that is used to improve Swedbank Pay websites, ads and offers, and to provide functionality. We use Adform for retargeting ads. Targeting cookies are used to:

  • Collect information about page visits on the websites, and personal information to provide targeted ads on third party platforms.

We use Google analytics and Adobe Analytics for web statistics. Performance cookies are used to:

  • Calculate the number of unique visitors to the website and collect anonymous information about user behaviour. This type of cookie expires after two years.

The web platform sets session cookies that collect information to:

  • See if you are a recurring visitor.
  • Identify individual sessions.
  • Ensure that you can access the website over time and that the same server is used throughout your site visit.

The website’s cookie management tool sets cookies to:

  • Enable cookie management and user preferences.
  • Determine whether or not cookies are enabled in the browser.

For customer service on the website, an FAQ tool is used that sets cookies to:

  • Display FAQs and enable methods of contact.
  • Facilitate navigation.

Consent to cookies on Swedbank Pay websites

Your consent is required to set cookies that are not necessary for the website to function. Consent is given by cookies being accepted on the website. You can change or withdraw your consent to cookies on the website or through your browser’s settings at any time.

Changing settings

Click the button below to change your consent settings.